Emergency Rental Assistance
Emergency Rental Assistance Program Is Now Open!
York County’s Emergency Rent Assistance Program (ERAP) is open for new applications beginning April 1, 2022. Applications will be considered only for rent relief for York County residents who have required eviction documentation.
If you have an application for rent, utility assistance or recertification that was submitted prior to the program’s temporary closure in December 2021 and is currently in the review process, we will continue to review your application as quickly as we can.
At this time, we will only be providing ERAP assistance to individuals currently in the eviction process due to non-payment of rent. If an eviction is occurring because of any reason other than non-payment of rent, we will not be able to assist you. Court documentation will be required to apply. The acceptable forms of court documentation are Landlord/Tenant Complaint, Judgement, or Order of Possession. We ask that the most current documentation be uploaded to assure correct review of the application.
**Please note that the submission of an application does not guarantee approval for ERAP assistance. All applications are carefully reviewed and must meet eligibility requirements. Applications are also subject to the availability of funding at the time of processing. **
Each applicant must create an account, complete all required survey fields and upload the necessary documents, as directed. Use this portal to check the status of your application after you apply. You may start an application, and finish at another time by using your log-in information.
If you have applied and need to contact CPC, email email@example.com for technical questions.
Read Before You Apply
What Does the Program Cover?
RENT: Applicants facing an eviction may qualify for the full balance owed, including fees, and up to three months of future rent without exceeding 12 months of assistance. If a household has already reached the maximum amount of assistance of 12 months, you will not be eligible for additional assistance.
Due to limited funds, utility assistance is not being considered at this time.
To qualify, you must:
- Be a resident of York County
- You must rent your home or apartment
- Demonstrate a financial impact related to the COVID-19 pandemic
*Must qualify for unemployment benefits OR experienced a reduction in income OR incurred significant living expenses related to COVID-19 OR experienced other financial hardship due directly or indirectly to COVID-19 that threatens the ability to pay the costs of the rental property or its tenant-paid utilities when due.
Household income limits for this program:
1 Person – $51,250
2 Person – $58,600
3 Person – $65,900
4 Person – $73,200
5 Person – $79,100
6 Person – $84,950
7 Person – $90,800
8 Person – $96,650
What You Need to Apply?
You must have the following items to complete the application:
- An email address to apply and to receive updates regarding your application.
- Contact information for your landlord: name, phone number and email address. (If you do not provide your landlord’s correct information, they will not receive the documentation they are required to complete.)
- Income information to report your household income
- Copy of identification (government issued Photo ID or Driver’s license, passport, birth certification, COMPASS information form)
- Proof of Residence if different from ID
- Court eviction documentation
Your LANDLORD will need to provide the following items:
- ACH information for Direct Deposit
- Documentation of rent owed
*Landlords will need to sign the application (using their computer mouse) when prompted
Get Help with the Application
How to get help with the application
Community Progress Council realizes that renters in York County may need help filling out the Emergency Rental Assistance Program application or lack access to the necessary technology.
We will not be assisting walk-ins; you must have an appointment to receive application assistance.
Tuesdays: 10 am – 4 pm
Wednesdays: 10 am – 4 pm
2nd and 4th Thursdays of the month: 10 am – 4 pm
1st and 3rd Thursdays of the month: 10 am – 1 pm and 4 pm – 6:30 pm
Community Progress Council has compiled two videos to help both applicants and landlords better understand the ERAP application process.
Click on the buttons below to watch the tutorial videos.
Renter How-To Video
Landlord How-To Video
- In setting up your account, select an email address that you check frequently so that you may receive status updates in a timely fashion.
- Write down your log-in information and application number and keep it in a safe place.
- Be sure to gather all of your documentation (listed above) before starting the application.
- When uploading documents, review each to ensure it is clear and able to be viewed.
- Tell your landlord that you are applying for this assistance and that they will be getting a request to complete part of the application.
What Happens After You Apply?
- You will receive an email from the system confirming your application was successfully submitted. If you do not receive this email, then you have not submitted your application.
- Your completed application will be reviewed by Community Progress Council’s team to ensure eligibility.
- There are seven stages in the application process, and you will be notified by email once you advance to the next stage.
- While we cannot guarantee a timeline for review, we will make every effort to review as quickly as possible. We cannot complete reviews if complete and correct information is not entered on the application from either the landlord or tenant.
- You may check the status of your application at any time by logging your account on the portal. (WATCH VIDEO TUTORIAL)
- You will receive an email notification when your application is finished being processed, and whether your application has been approved for payment or rejected.
- The status of your application cannot be obtained by calling Community Progress Council.